What is the process for returns and exchanges?

For all enquiries regarding returns and exchanges (as detailed above), please email us at info@modella.com.au and include all the following information:

  • Name
  • Email
  • Phone number
  • Date of purchase
  • Reference/Invoice number
  • Description of item being returned
  • The reason for return

We will respond with further instructions and help you through the process.

Posted in: Returns